# Apex BPO

> Professional business process outsourcing from Addis Ababa, Ethiopia, serving US, UK, Australia, Canada, UAE, and EU markets.

## About

Apex BPO is an Ethiopian BPO company delivering call centre, customer support, back office, data entry, IT outsourcing, and help desk services. We provide English-first, university-educated teams at 40–60% lower cost than US/UK/AU domestic alternatives, with enterprise-grade SLAs and ISO-aligned quality management.

- Founded: 2024
- Location: Bole Sub City, Addis Ababa, Ethiopia
- Markets Served: United States, United Kingdom, Australia, Canada, UAE, Saudi Arabia, EU
- Pricing: $8–$25/hour per agent
- Rating: 4.8/5 (127 reviews)

## Services

- [Call Centre Services](https://business-process-outsource.com/services/call-centre-services): Inbound and outbound call handling for US, UK, AU, and Middle East clients.
- [Customer Support Services](https://business-process-outsource.com/services/customer-support-services): Omnichannel customer care with dedicated brand-trained teams.
- [Back Office Support](https://business-process-outsource.com/services/back-office-support): Digitisation, classification, workflow routing, and admin processing.
- [Data Entry Services](https://business-process-outsource.com/services/data-entry-services): High-volume data entry with 99.9% accuracy guarantee.
- [Data Processing Services](https://business-process-outsource.com/services/data-processing-services): Cleansing, enrichment, transformation, and validation of datasets.
- [Business Process Outsourcing](https://business-process-outsource.com/services/business-process-outsourcing): End-to-end outsourcing of non-core processes.
- [IT BPO Services](https://business-process-outsource.com/services/it-bpo-services): IT service desk, infrastructure monitoring, and application support.
- [Customer Contact Management](https://business-process-outsource.com/services/customer-contact-management): Centralised multi-channel contact management.
- [Help Desk Support](https://business-process-outsource.com/services/help-desk-support): Tiered technical help desk from L1 to L3.
- [Email & Chat Support](https://business-process-outsource.com/services/email-chat-support): Real-time chat and SLA-driven email support.
- [Offshore Outsourcing](https://business-process-outsource.com/services/offshore-outsourcing): Cost-effective offshore delivery from Ethiopia.
- [Back Office Outsourcing](https://business-process-outsource.com/services/back-office-outsourcing): AP, AR, reconciliation, and financial back-office operations.
- [Business Support Services](https://business-process-outsource.com/services/business-support-services): Administrative, clerical, and operational support.
- [Operations Support](https://business-process-outsource.com/services/operations-support): Process management and workflow optimisation.
- [Data Management](https://business-process-outsource.com/services/data-management): Database admin, migration, archiving, and lifecycle management.
- [Document & Records Processing](https://business-process-outsource.com/services/document-records-processing): Digitisation, indexing, and compliance archiving.
- [Outsourcing for SMEs](https://business-process-outsource.com/services/outsourcing-for-smes): Flexible packages for small and medium enterprises.
- [IT Outsourcing](https://business-process-outsource.com/services/it-outsourcing): Managed IT services and cloud support.
- [Resource Augmentation](https://business-process-outsource.com/services/resource-augmentation): On-demand skilled professionals for team augmentation.
- [Professional BPO](https://business-process-outsource.com/services/professional-bpo): Premium white-glove outsourcing for complex processes.

## Industries

- [Financial Services](https://business-process-outsource.com/industries/financial-services)
- [E-Commerce](https://business-process-outsource.com/industries/ecommerce)
- [Healthcare](https://business-process-outsource.com/industries/healthcare)
- [Legal](https://business-process-outsource.com/industries/legal)
- [Technology](https://business-process-outsource.com/industries/technology)

## Regional Pages

- [BPO Services USA](https://business-process-outsource.com/bpo-services-usa)
- [BPO Services UK](https://business-process-outsource.com/bpo-services-uk)
- [BPO Services Australia](https://business-process-outsource.com/bpo-services-australia)
- [BPO Services Canada](https://business-process-outsource.com/bpo-services-canada)
- [BPO Services UAE](https://business-process-outsource.com/bpo-services-uae)
- [BPO Services EU](https://business-process-outsource.com/bpo-services-eu)

## Key Pages

- [Home](https://business-process-outsource.com/)
- [All Services](https://business-process-outsource.com/services)
- [Industries](https://business-process-outsource.com/industries)
- [About](https://business-process-outsource.com/about)
- [Our Story](https://business-process-outsource.com/about/our-story)
- [Leadership](https://business-process-outsource.com/about/leadership)
- [Why Ethiopia](https://business-process-outsource.com/about/why-ethiopia)
- [Security & Compliance](https://business-process-outsource.com/about/security-compliance)
- [Careers](https://business-process-outsource.com/about/careers)
- [Case Studies](https://business-process-outsource.com/case-studies)
- [Resources](https://business-process-outsource.com/resources)
- [Contact](https://business-process-outsource.com/contact)

## Contact

- Website: https://business-process-outsource.com/contact
- Location: Bole Sub City, Addis Ababa, Ethiopia